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ARCHIVED - User Fees Reporting

User Fee Totals

 

2012-13
7.($ units)

11. Planning years
7.($ units)

8. Forecast revenue 9. Actual revenue 10. Full cost Fiscal year 12. Forecast revenue 13. Estimated full cost
Subtotal regulatory 10,705 9,823 41,700
2013-14 9,646 40,334
2014-15 9,704 39,329
2015-16 9,937 39,379
Subtotal other products and services 17 15 797
2013-14 19 1,009
2014-15 24 1,277
2015-16 30 1,617
Total 10,722 9,838 42,497
2013-14 9,665 41,343
2014-15 9,727 40,606
2015-16 9,967 40,996

User Fees and Regulatory Charges(User Fees Act)

User fee: Broker Licence and Examination Fees


Fee type: Regulatory


Fee-setting authority: Customs Act


Date last modified: 1997


Performance standards: Results received four to six weeks from the date of examination; licences processed within four months. 


Performance results: 100% of exam results received within service standard.  100% of broker licences processed within service standard.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
390 255 320
2013-14 261 320
2014-15 268 320
2015-16 274 320


User fee: Customs Sufferance Warehouse Licence Fees


Fee type: Regulatory


Fee-setting authority: Customs Act


Date last modified: 1996


Performance standards: Applications processed within 60 business days. 


Performance results: 98.7% of all applications that were fully completed according to the requirements of the Customs Sufferance Warehouses Regulations were processed within 60 business days.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
550 412 950
2013-14 0 0
2014-15 0 0
2015-16 0 0

Other Information: The Cargo Control and Sufferance Warehouse Modernization project is proposing the elimination of fees, licensing and audits.  Therefore, the Forecast Revenue and associated Estimated Full Costs are nil for upcoming years.



User fee: Customs Bonded Warehouse Licence Fees


Fee type: Regulatory


Fee-setting authority: Customs Tariff


Date last modified: 1996


Performance standards: A licence is generally issued within two months from the date of the site visit by a CBSA officer, depending upon the complexity of each individual application.


Performance results: The operator receives a notice of determination 100% of the time within two months from the date of the site visit.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
500 184 1,555
2013-14 189 1,555
2014-15 0 0
2015-16 0 0


User fee: Storage Charges Queen’s & Frontier Warehouse


Fee type: Regulatory


Fee-setting authority: Customs Act


Date last modified: 2006


Performance standards: The CBSA ensures that goods are handled with care and stored in a secure manner, to safeguard against damage or loss, while at a Frontier Examining Warehouse or Queen’s Warehouse.


Performance results: Standards for care and storage of goods were met.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
40 21 499
2013-14 22 499
2014-15 22 499
2015-16 23 499


User fee: Customs Special Services Fees


Fee type: Regulatory


Fee-setting authority: Customs Act


Date last modified: 1986


Performance standards: Requests for special services are acknowledged within one working day of receipt, and the likely time frame for service provision is indicated.  Upon completion of the service, a detailed invoice is provided, itemizing the special services completed and the associated fees for these services.  By doing so, it ensures transparency and consistency within the billing process.


Performance results: Special Services requests were acknowledged within 24 hours and detailed invoices provided to clients.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
70 220 271
2013-14 225 226
2014-15 231 226
2015-16 237 226


User fee: Canadian Food Inspection Agency Fees Notice


Fee type: Regulatory


Fee-setting authority: Canadian Food Inspection Agency Act


Date last modified: 1997


Performance standards: Inspection activities are to be provided in accordance with corresponding federal regulations.


Performance results: Inspection activities were provided in accordance with corresponding federal regulations.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
2,200 2,026 3,349
2013-14 2,076 2,850
2014-15 2,130 3,400
2015-16 2,182 3,450


User fee: NEXUS Program Application Fee


Fee type: Regulatory


Fee-setting authority: Customs Act


Date last modified: 2007


Performance standards: There is a four- to six-week application processing time.  Application processing time is calculated from the date the completed application form is received to the date the application is conditionally approved and notification is sent to the applicant.


Performance results: Approximately 99 percent of applications are processed within four to six weeks.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
6,125 5,984 15,351
2013-14 6,134 15,351
2014-15 6,293 15,351
2015-16 6,444 15,351


User fee: Free and Secure Trade (FAST) Program Application Fee


Fee type: Regulatory


Fee-setting authority: Customs Act


Date last modified: 2007


Performance standards: FAST applications will be processed within six weeks (processing time is calculated from the date the duly completed application form is sent to the CBSA to the date the application is fully processed, including conducting the risk assessment, by the CBSA. It does not include the enrolment interview stage, or the time U.S. Customs and Border Protection takes to process the application and risk assess the applicant. Further, it does not include the time it takes to generate and mail the membership card to the client).  A target of 95% has been established.


Performance results: In fiscal year 2012–13, this service standard was met.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
450 419 15,705
2013-14 429 15,833
2014-15 441 15,833
2015-16 451 15,833

Other Information:

  • Full Costs for FY 2012–13 and subsequent reporting periods include baseline expenditures, estimated application processing costs, and FAST net revenue.
  • The full costs and estimated full costs include an estimate for the other government departments participating in the FAST program from 2010 to 2015, including the Royal Canadian Mounted Police and the Canadian Security Intelligence Service.
  • Amounts calculated based on a $50 application fee.

User fee: CANPASS Programs Application Fees


Fee type: Regulatory


Fee-setting authority: Customs Act


Date last modified: 2002


Performance standards: CANPASS applications are processed within six weeks (processing time is calculated from the date the completed application form is sent to the CBSA to the date the application is fully processed, including the CBSA’s risk assessment.  This does not include the enrolment interview stage). A performance target of 95% has been established.


Performance results: In fiscal year 2012–13, this service standard was met.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
380 303 3,700
2013-14 310 3,700
2014-15 318 3,700
2015-16 326 3,700

Other Information: The four CANPASS programs are CANPASS Air, CANPASS Private Boats, CANPASS Private Aircraft, and CANPASS Corporate Aircraft. 



User fee: Fees Charged for Processing Access Requests Filed Under the Access to Information Act


Fee type: Other products and services


Fee-setting authority: Access to Information Act


Date last modified:1992


Performance standards: Response is provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the Access to Information Act.  Notice of extension to be sent within initial 30 days after receipt of request.  The Act provides more details.


Performance results: During fiscal year 2012–13, the CBSA received 3,147 requests under the Access to Information Act.  Although the CBSA continues to experience a significantly higher than anticipated volume of requests, it has maintained a high rate of compliance, processing 88.1 percent of access requests within the statutory time frames.

2012-13
($ thousands)

Planning years
($ thousands)

Forecast revenue Actual revenue Full cost Fiscal year Forecast revenue Estimated full cost
17 15 797
2013-14 19 1,009
2014-15 24 1,277
2015-16 30 1,617

Other Information: The increase in the number of requests is largely attributable to individuals seeking copies of their history related to their arrival dates into Canada to prove residency requirements for benefits programs administered by Citizenship and Immigration Canada, and Human Resources and Skills Development Canada.  In response to the increase in requests, the Access to Information and Privacy Division is exploring alternatives to facilitate these clients while reducing the burden on the CBSA.  If these alternatives are successful, it is likely that the average increase in requests from year to year will normalize to a value closer to 11% and decrease the forecasted revenues and costs for 2013–14 and    2014–15.



External Fees

Broker licensing and examination fees

  • Service standard1
    • Results received four to six weeks from the date of examination; licences processed within four months. 
  • Performance results2
    • 100%  Exam results received within service standard.
  • Stakeholder consultation 2012–13 or prior
    • Consultation undertaken through national customs broker associations.

Customs sufferance warehouse licence fees

  • Service standard1
    • Application processed within 60 business days.
  • Performance results2
    • 98.7% of all applications that were fully completed according to the requirements of the Customs Sufferance Warehouses Regulations were processed within 60 business days.
  • Stakeholder consultation 2012–13 or prior
    • Consultation undertaken through national associations. 

Customs bonded warehouse licence fees

  • Service standard1
    • A licence is generally issued within two months from the date of the site visit by a CBSA officer, depending upon the complexity of each individual application.
  • Performance results2
    • The operator receives a notice of determination 100% of the time within two months from the date of the site visit.
  • Stakeholder consultation 2012–13 or prior
    • In cooperation with Finance Canada, CBSA is considering eliminating these fees as part of an ongoing review of Trade Incentives programs.  However, the Agency work will continue (e.g., licensing visits, audits, etc.) and will have an associated cost.

Storage charges for Queen's and Frontier Warehouses

  • Service standard1
    • The CBSA ensures that goods are handled with care and stored in a secure manner, to safeguard against damage or loss, while at a Frontier Examining Warehouse or Queen’s Warehouse.
  • Performance results2
    • Standards for care and storage of goods were met.
  • Stakeholder consultation 2012–13 or prior
    • None

Customs special services fees

  • Service standard1
    • Requests for special services are acknowledged within one working day of receipt, and the likely time frame for service provision is indicated.  Upon completion of the service, a detailed invoice is provided, itemizing the special services completed and the associated fees for these services. This ensures transparency and consistency within the billing process.
  • Performance results2
    • Special Services requests were acknowledged within 24 hours and detailed invoices provided to clients.
  • Stakeholder consultation 2012–13 or prior
    • Given the uniqueness of these requests and that special services are mostly performed on an ad hoc basis, stakeholder consultations are performed on a client-by-client basis when requests are submitted.

Canadian Food Inspection Agency Fees notice

  • Service standard1
    • Inspection activities are to be provided in accordance with corresponding federal regulations.
  • Performance results2
    • Inspection activities were provided in accordance with corresponding federal regulations.
  • Stakeholder consultation 2012–13 or prior
    • None.

NEXUS Program

  • Service standard1
    • There is a four- to six-week application processing time.  Application processing time is calculated from the date the completed application form is received to the date the application is conditionally approved and notification is sent to the applicant.
  • Performance results2
    • The CBSA processed approximately 99 percent of applications within four to six weeks.
  • Stakeholder consultation 2012–13 or prior
    • The performance results provided reflect the Canadian part of the application process up to inviting applicants to attend an in-office interview to finalize their enrolment. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders to clarify the processing standards and adjust the time frames as required. Revised time frames will be made public on the Internet and in program brochures and guides.

Free and Secure Trade (FAST) program

  • Service standard1
    • FAST applications will be processed within six weeks (processing time is calculated from the date the duly completed application form is sent to CBSA to the date the application is fully processed, including conducting the risk assessment, by the CBSA. It does not include the enrolment interview stage, or the time U.S. Customs and Border Protection takes to process the application and risk assess the applicant. Further, it does not include the time it takes to generate and mail the membership card to the client).  A target of 95% has been established.
  • Performance results2
    • In fiscal year 2012–13, this service standard was met.
  • Stakeholder consultation 2012–13 or prior
    • The performance results provided reflect the Canadian portion of the application process up to inviting applicants to attend an in-office interview to finalize their enrolment. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders to clarify the processing standards and adjust time frames as required. Revised time frames will be made public on the Internet and in program brochures and guides.

Fees charged for processing access requests filed under the Access to Information Act

  • Service standard1
    • Response is provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the Access to Information Act. Notice of extension to be sent within initial 30 days after receipt of request. The Act provides more details.
  • Performance results2
    • During fiscal year 2012–2013, the CBSA received 3,147 requests under the Access to Information Act.  Although the CBSA continues to experience a significantly higher than anticipated volume of requests, it has maintained a high rate of compliance, processing
      88.1 percent of access requests within the statutory time frames.
  • Stakeholder consultation 2012–13 or prior
    • The service standard is established by the Act and the Access to Information Regulations. The Department of Justice and the Treasury Board of Canada Secretariat undertook consultations with stakeholders regarding amendments made in 1986 and 1993.

CANPASS Program

  • Service standard1
    • CANPASS applications are processed within six weeks (processing time is calculated from the date the completed application form is sent to the CBSA to the date the application is fully processed, including the CBSA’s risk assessment.  This does not include the enrolment interview stage). A performance target of 95% has been established.
  • Performance results2
    • In fiscal year 2012–13, this service standard was met.
  • Stakeholder consultation 2012–13 or prior
    • The performance results provided reflect the Canadian part of the application process up to inviting applicants to attend an in-office interview to finalize their enrolment. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders to clarify the processing standards and adjust time frames as required. Revised time frames will be made public on the Internet and in program brochures and guides.

Note 1:

  • Service standards may not have received parliamentary review; and
  • Service standards may not respect all performance standard establishment requirements under the Users Fees Act (UFA) (e.g., international comparison or independent complaint address).

Note 2:

  • Performance results are not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance.