2015-2016 Departmental Performance Report - Canada Border Services Agency
Archived - User Fees, Regulatory Charges and External Fees

This page has been archived on the Web

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Summary of Financial Information for All User Fees and Regulatory Charges

Summary of Financial Information for All User Fees and Regulatory Charges, 2015–16 (dollars)
  Forecast revenue Actual revenue Full cost
Regulatory subtotal $3,059,130 $3,538,385 $4,400,815
Other products and services subtotal $104,100 $49,546 $5,603,506
Total, all fee types $3,163,230 $3,587,931 $10,004,321
Summary of Financial Information for All User Fees and Regulatory Charges, 2016–17, 2017–18 and 2018–19 (dollars)
  Planning year Forecast revenue Estimated full cost
Regulatory subtotal 2016–17 $3,589,199 $8,495,862
2017–18 $3,648,173 $8,640,986
2018–19 $3,708,147 $8,792,780
Other products and services subtotal 2016–17 $79,300 $6,137,000
2017–18 $88,200 $6,735,000
2018–19 $99,400 $7,394,000
Total, all fee types 2016–17 $3,668,499 $14,632,862
2017–18 $3,736,373 $15,375,986
2018–19 $3,807,547 $16,186,780

General and Financial Information by Fee

CANPASS Programs Application Fees

Fee type
Regulatory
Fee-setting authority
Customs Act
Year introduced
1995
Year last amended
2002
Performance standard
Within 30 business days of receipt of a complete application, applicants are informed of their success in reaching the interview stage. A performance target of 95% has been established.
Performance results
For 2015-16, the 30 business day service standard of informing CANPASS applicants of their success in reaching the interview stage was met 99.8% of the time.
Other information
No records available to indicate the fee scheme prior to 2002.
Financial Information, 2015–16 (dollars)
Forecast revenue Actual revenue Full cost
$288,130 $220,698 $3,328,315
Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 $219,599 $3,349,162
2017–18 $218,573 $3,371,186
2018–19 $217,547 $3,393,280

Storage charges – Queen's and frontier warehouses

Fee type
Regulatory
Fee-setting authority
Customs Act
Year introduced
1992
Year last amended
2006
Performance standard
The CBSA ensures that goods are handled with care and stored in a secure manner, to safeguard against damage or loss, while at a Frontier Examining Warehouse or Queen's Warehouse.
Performance results
The CBSA continues to ensure goods are handled with care and securely stored and will work to improve its national administration in the future to better report on performance results.
Other information
The Forecast Revenue and Full Costs are estimates only, and may vary significantly. As the revenue is dependant entirely on the non-compliance of commercial importers and travellers, this number can vary significantly from year to year. The forecast numbers provided are based on an average of the last five years.
Financial Information, 2015–16 (dollars)
Forecast revenue Actual revenue Full cost
$38,000 $7,087 $9,500
Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 0 0
2017–18 0 0
2018–19 0 0

Canadian Food Inspection Agency Fees Notice

Fee type
Regulatory
Fee-setting authority
Canadian Food Inspection Agency Act
Year introduced
1997
Year last amended
2014
Performance standard
Inspection activities are to be provided in accordance with corresponding federal regulations.
Performance results
Inspection activities were provided in accordance with corresponding federal regulations. 
Other information
Not applicable
Financial Information, 2015–16 (dollars)
Forecast revenue Actual revenue Full cost
$2,361,000 $2,943,000 $3,604,000
Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 $3,002,000 $3,677,000
2017–18 $3,062,000 $3,750,000
2018–19 $3,123,000 $3,825,000

Customs Broker Licencing and Examination Fee

Fee type
Regulatory
Fee-setting authority
Customs Brokers Licensing Regulations (SOR/86-1067), Customs Act
Year introduced
1986
Year last amended
2006
Performance standard
The Customs Brokers Professional Examination results are scored and communicated to the individuals who wrote the exam within four weeks from the date the exam was administered. The CBSA will strive to process customs broker licence applications within three months from the date of submission of a correctly completed application
Performance results

In 2015–16, the service standard for the Customs Brokers Examination was met 100% of the time.

In 2015–16, the service standard for the Broker Licencing Applications was met 82% of the time.

Other information
N/A
Financial Information, 2015–16 (dollars)
Forecast revenue Actual revenue Full cost
$372,000 $367,600 $360,167
Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 $367,600 $396,200
2017–18 $367,600 $435,800
2018–19 $367,600 $480,000

Customs Sufferance Warehouse Licencing Fee

Fee type
Regulatory
Fee-setting authority
Customs Sufferance Warehouses Regulations (SOR/86-1065), Customs Act
Year introduced
1986
Year last amended
2015
Performance standard
The CBSA will strive to process Customs Sufferance Warehouses License applications within 60 business days from the date of the receipt of the complete application.
Performance results
In 2015–16, the service standard of 60 business days was met 90.91% of the time.
Other information
Effective December 6, 2013, the Government of Canada announced regulatory amendments proposed by the Canada Border Services Agency to remove the licence fee charged under the Customs Sufferance Warehouses Regulations. As a result, fees will not be collected until further notice, pending a regulatory change. It is further proposed that these regulatory amendments come into force on April 1, 2014, on the condition that the Governor in Council makes the regulatory amendment.
Financial Information, 2015–16 (dollars)
Forecast revenue Actual revenue Full cost
$0 $0 $1,063,000
Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 $0 $1,073,500
2017–18 $0 $1,084,000
2018–19 $0 $1,094,500

Customs Special Services Fees

Fee type
Regulatory
Fee-setting authority
Customs Act and Memorandum D1-2-1
Year introduced
1986
Year last amended
2008
Performance standard
"We acknowledge your request for special services within one working day of receipt, and provide to you a timeframe for service provision. Upon completion of the service, you will receive a detailed invoice itemizing the special services completed and the associated fees for these services, ensuring transparency and consistency within our billing process."
Performance results
95.48% of Special Services requests were acknowledged within 24h and 99.78% of clients received a detailed invoice.
Other information

Given the uniqueness of these requests and that Special Services are mostly performed on an ad-hoc basis, stakeholder consultations are conducted on a client by client basis when requests are submitted.

In 2015-2016, the CBSA received 1,349 Special Services Requests nationally. Communication with the client is typically conducted by telephone however, in some cases, written requests, detailing the specific parameters of the service required, are submitted to the CBSA.

Financial Information, 2015–16 (dollars)
Forecast revenue Actual revenue Full cost
$60,000 $49,546 $159,388
Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 45,000 $148,000
2017–18 45,000 $148,000
2018–19 45,000 $148,000

Fees charged for processing Access requests filed under the Access to Information Act

Fee type
Other products and services
Fee-setting authority
Access to Information Act and the Access to Information Regulations
Year introduced
1983
Year last amended
1992
Performance standard
Response is provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the Access to Information Act. A notice of extension is to be sent within initial 30 days after receipt of request.
Performance results
During fiscal year 2015–16, 81.6% of the Access requests were processed within the legislated timeframes.
Other information
The fiscal year 2015–16 saw high volumes of Access requests for the CBSA, with 5,532 requests being received under the Access to Information Act. This volume is largely attributable to individuals seeking copies of their history of arrival dates into Canada. In fiscal year 2015–16, 45% of all Access requests received by the CBSA came from individuals seeking their Traveller History Report, which are used to support residency requirements for programs administered by Immigration, Refugees and Citizenship Canada, and Employment and Social Development Canada.
Financial Information, 2015–16 (dollars)
Forecast revenue Actual revenue Full cost
$44,100 $27,180 $5,444,118
Financial Information, 2016–17, 2017–18 and 2018–19 (dollars)
Planning year Forecast revenue Estimated full cost
2016–17 $34,300 $5,989,000
2017–18 $43,200 $6,587,000
2018–19 $54,400 $7,246,000
Date modified: