2016-17 Departmental Results Report - Canada Border Services Agency
Response to parliamentary committees and external audits

Response to parliamentary committees

During fiscal year 2016-2017, the Canada Border Services Agency (CBSA) provided Government Responses to three reports tabled by parliamentary committees.

  1. The 6th Report of the Standing Committee on Public Accounts, “Information Technology Investments - Canada Border Services Agency of the spring 2015 Report of the Auditor General of Canada.” The committee requested that the CBSA provide a report outlining its progress against the Auditor General of Canada’s recommendations. The Agency reported implementing a more robust governance structure to ensure that all information technology (IT) projects operate under fully implemented Project Portfolio Management and Project Management frameworks, and that all projects are evaluated and approved by a series of oversight committees. The committee’s report and Government Response may be found at: http://www.ourcommons.ca/DocumentViewer/en/42-1/PACP/report-6.
  2. The 3rd Report of the Standing Committee on Aboriginal Peoples, “Border Crossing Issues and the Jay Treaty.” The response submitted by Indigenous and Northern Affairs Canada, Public Safety Canada, and Immigration, Refugees and Citizenship Canada recognized the significant and complex border crossing challenges faced by a number of First Nations communities and are committed to creating a horizontal, intergovernmental working group to engage indigenous communities and find potential solutions. The committee’s report may be found at: https://www.sencanada.ca/en/committees/report/33922/42-1 and the Government Response may be found at: https://www.sencanada.ca/content/sen/committee/421/APPA/reports/GovernmentResponse_e.pdf.
  3. The 2nd Report of the Standing Committee on Public Accounts, “Detecting and Preventing Fraud in the Citizenship Program, of the Spring 2016 Reports of the Auditor General of Canada.” In its joint response, both the CBSA and Immigration, Refugees and Citizenship Canada reaffirmed their information sharing relationship as it relates to immigration fraud investigations, confirmed that the appropriate legislative authorities were in place, and committed to continued collaboration on clarifying processes and procedures. The committee’s report and Government Response may be found at: http://www.ourcommons.ca/DocumentViewer/en/42-1/PACP/report-15/.

Response to audits conducted by the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

Report 1—The Beyond the Border Action Plan
This audit examined whether selected departments and agencies were achieving results toward the objectives of the Beyond the Border Action Plan to enhance security and accelerate the legitimate flow of travel and trade, and whether reporting on progress against the Action Plan was accurate and complete. The audit focused on progress made by departments and agencies in meeting the commitments set out in the Action Plan; performance in achieving results toward intended benefits of the Action Plan; and planned and actual costs of initiatives. The audit also looked at how progress, performance, and costs were reported in the Report on the Beyond the Border Action Plan Horizontal Initiative prepared by Public Safety Canada. The Agency’s response can be found at the end of the report. Based on the audit results, the Agency has committed to the following corrective measures: the creation of a working group to review the current Beyond the Border key performance indicators, continuing to consult with the trade community to validate the enhancements identified in the Action Plan and to increase outreach, and undertaking a self-assessment to examine the approach and outcomes to the implementation of the radio frequency identification technology (RFID). As of May 2017, the Agency is on track to implement the recommendations as planned.

Report 2—Customs Duties
This audit focused on whether the Department of Finance Canada, Global Affairs Canada, and the Canada Border Services Agency adequately managed customs duties according to their roles and responsibilities. The Agency’s response can be found at the end of the report. Based on the audit results, the Agency has committed to the following corrective measures: conducting a review of the customs broker licensing regime, exploring further measures aimed at creating a meaningful deterrent to importer non-compliance related to the evasion of import revenues, conducting a review of the current framework that allows for retroactive changes on the import form, conducting a review of the permit verification process to identify any gaps and challenges and exploring automated means to validate accounting declaration of goods, and consulting with the Department of Finance Canada in considering improvements to compliance for the Duties Relief Program. As the report was tabled in May 2017, monitoring of the recommendations has not yet commenced.

Report 3—Preventing Corruption in Immigration and Border Services
This audit focused on whether Immigration, Refugees and Citizenship Canada and the Canada Border Services Agency implemented selected controls—meaning policies, procedures, processes, and activities—to address the risk that immigration and border services staff could be corrupted. The Agency’s response can be found at the end of the report. Based on the audit results, the Agency has committed to the following corrective measures: integrating the assessment of key controls on corruption into the Management Practices Assessment framework, reviewing and confirming that Regional Frontline Management profiles, responsibilities and accountabilities are in place, and continue to provide mandatory training and ensure that a communication plan is implemented and distributed to the Agency’s regions. As the report was tabled in May 2017, monitoring of the recommendations has not yet commenced.

Response to audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages

There were no relevant audits in 2016–17 requiring a response.

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