2016-17 Departmental Results Report - Canada Border Services Agency
Departmental Sustainable Development Strategy

Table of contents

1. Overview of the federal government's approach to sustainable development

The 2013–16 Federal Sustainable Development Strategy (FSDS) presents the Government of Canada's sustainable development activities, as required by the Federal Sustainable Development Act. In keeping with the objectives of the Act to make environmental decision making more transparent and accountable to Parliament, the Canada Border Services Agency supports the implementation of the FSDS through the activities described in this supplementary information table.

2. Our Departmental Sustainable Development Strategy

This Departmental Sustainable Development Strategy describes Canada Border Services Agency's actions in support of Theme III: protecting nature and Canadians, and Theme IV: shrinking the environmental footprint, beginning with government. The report for 2016–17 presents a high-level overview of results and is the final report under the 2013–16 FSDS. Last year's report is available on the departmental website.

3. Departmental performance highlights

Theme III: Protecting Nature and Canadians

Under Theme III, Canada Border Services Agency contributed to the 2013–16 FSDS through one implementation strategy for goal 4 – Conserving and Restoring Ecosystems, Wildlife and Habitat, and Protecting Canadians: Resilient ecosystems with healthy wildlife populations so Canadians can enjoy benefits from natural spaces, resources and ecological services for generations to come.

Department-led targets

The following table shows the FSDS targets led by the Canadian Border Services Agency, the associated FSDS goals, performance indicators and performance results.

Under theme III, the Canadian Border Services Agency contributed to the FSDS 2013-2016 through one implementation strategy for the 4.6 target: Invasive alien species.

Goal 4 – Conserving and Restoring Ecosystems, Wildlife and Habitat, and Protecting Canadians
Target 4.6 – Invasive Alien Species

By 2020, pathways of invasive alien species introductions are identified, and risk-based intervention or management plans are in place for priority pathways and species.

Implementation strategy 4.6.1

FSDS target: Prevent the introduction and rapid dispersal of invasive species and disease into Canada via land, air and marine ports of entry, thus reducing potential harmful impacts on ecosystems, economies and society.

Wood-packaging Material Pathways
FSDS performance indicator FSDS performance results
Number of commercial containers inspected for wood-packaging material 5,862
Number of interceptions of live pests in wood-packaging material 11
Number of containers ordered removed from Canada for reasons of non-compliance with phytosanitary requirements for wood-packaging material 90
Percentage of containers inspected for wood-packaging materials that are compliant with phytosanitary requirements 98.5%
Soil Pathways
FSDS performance indicator FSDS performance results
Number of shipments inspected for goods contaminated with soil 2,973
Number of shipments contaminated with soil ordered removed from Canada 34
Number of shipments contaminated with soil cleaned or cleaned and disinfected (and released into Canada) 76
Food, Plant and Animal Non-compliant Commodities
FSDS performance indicator FSDS performance results
Number of interceptions of non-compliant food, plant and animal goods  31,993
Number of food, plant and animal investigations resulting in convictions  1
Implementation strategy: performance summary 4.6

No changes since last fiscal year.

Theme IV: shrinking the environmental footprint, beginning with government

Goal 6: Greenhouse Gas (GHG) Emissions and Energy
Reduce the carbon footprint and energy consumption of federal operations.

Under Theme IV, Canada Border Services Agency contributed to Goal 6: Greenhouse Gas (GHG) Emissions and Energy of the 2013–16 FSDS through 2 implementation strategies for. The strategies are divided in 2 indicators and 3 implementation actions.

FSDS target 6.1: GHG emissions reduction - The Government of Canada will reduce greenhouse gas emissions from its buildings and fleets by 17% below 2005 levels by 2020.

Implementation strategy 6.1
FSDS target FSDS performance indicator FSDS performance results
CBSA will reduce GHG emissions 11% below 2005 levels by 2020 CBSA greenhouse gas emission reductions from buildings and fleet relative to FY 2005-06, expressed as a percentage 0.8% increase compared to 2005-06 GHG emissions
Implementation actions 6.1
FSDS performance indicator FSDS performance results
6.1.1: The CBSA will report annually on the greenhouse gas emissions inventory using the Federal Greenhouse Gas Tracking Protocol – a common standard for federal operations and submit results to Public Works and Government Services Canada Achieved
Implementation strategy 6.1.2
FSDS target FSDS performance indicator FSDS performance results
By March 31, 2015, the CBSA will update its Greenhouse Gas Management Plan to reduce greenhouse gas emission levels in absolute terms from 2005-06 levels and put them on a clear downward trend Updated GHG reduction implementation plan in place by March 31, 2015 Yes [March 31, 2015]
GHG emissions (kt CO2 equivalent) in fiscal year 2005–06 12.2 kt
GHG emissions (kt CO2 equivalent) in fiscal year 2016-17, not accounting for renewable power emission credits, if applicable 12.3 kt
Renewable power emission credits applied in fiscal year 2015–16 (kt CO2 equivalent) 0
Percentage change in GHG emissions from fiscal year 2005–06 to fiscal year 2016-17, inclusive of renewable power emission credits, if applicable +0.8%
Adjustments made to base year GHG emissions none
Implementation actions 6.1.2
FSDS performance indicator FSDS performance results
6.1.2.1: Establish the scope of the CBSA Greenhouse Gas Emissions Inventory including exclusions to be applied Yes / No exclusion included
6.1.2.2: Establish an approach to reduce greenhouse gas emissions for buildings and fleet Achieved
Implementation strategies: performance summary 6.1

Fleet reduction from 1,066 to 896 vehicles, representing -15.6%.

Nonetheless, to understand the Agency's GHG emissions pattern, it is important to know, as it was already declared in DPR 2015-2016, that "Floor area of CBSA's custodial facilities has increased by 40% since 2005," as of 2015-2016 fiscal year. In consequence, the increase in absolute terms also represents an important decrease for emissions per m².

The important decrease between FY 2015-16 and 2016-17 is the consequence of the decrease in energy demand per square meter in the facilities that went from 1774 MJ/m² to 1705 MJ/m², representing -10.7% in electricity demand and -12.6% in natural gas consumption, only for this FY.

This decrease in facilities is coupled with another decrease of 1.6% in GHG emissions from the fleet between 2015-16 and  2016-17, consequence of a 1.7% decrease in fuel demand.

Goal 7: Waste and asset management:
Reduce waste generated and minimize the environmental impacts of assets throughout their life-cycle

Target 7.1: Real Property Environmental Performance

Under Theme IV, Canada Border Services Agency contributed to Goal 7, target 7.1 Real Property environmental performance of the 2013–16 FSDS through 2 implementation strategies for. The strategies are divided in 4 indicators and 10 implementation actions.

FSDS target 7.1: Real Property Environmental Performance

CBSA target 7.1: As of April 1, 2014, and pursuant to the CBSA Real Property Sustainability Framework, an industry-recognized level of high environmental performance will be achieved in Government of Canada real property projects and operations.

Implementation strategy 7.1.1
FSDS performance indicator FSDS performance results
By March 31, 2015, the CBSA will update as appropriate, the Real Property Sustainability Framework to define its custodian's approach to managing the environmental performance of new construction, build-to-lease projects, major renovations, operations and maintenance of existing Crown-owned buildings, and new lease or lease renewal projects over 1,000 m².
  • Yes, in place since March 31, 2015
Total number of existing Crown-owned buildings (over 1000 m²) and new lease or lease renewal projects (over 1000 m²) where the Crown is the major lease, assessed for environmental performance using an industry-recognized assessment tool, and associated floor space (m²).
  • 0 Crown-owned building / 0 m²
  • 0 new lease or lease renewal project / 0 m²
  • Assessment tool used: none
Total number of existing Crown-owned buildings, new leases or lease renewals, new construction, build-to-lease projects and major renovation projects (all over 1,000 m²), and associated floor space (m²), achieving an industry-recognized level of high environmental performance.
  • 0 crown-owned / 0 m²
  • 0 new lease renewal projects / 0 m²
  • 0 build-to-lease projects / 0 m²
  • 0 major renovations / 0 m²
Total number of fit-up and refit projects achieving an industry-recognized level of high-environmental performance.
  • 0 fit-up project / 0 m²
Implementation actions 7.1.1
FSDS performance indicator FSDS performance results
7.1.1.1: Achieve a level of performance that meets or exceeds the CBSA's current commitment to sustainable buildings using industry-recognized assessment and verification tool On track
7.1.1.2: Conduct life-cycle assessments for major construction and renovation projects using an industry-recognized tool Opportunity for improvement
7.1.1.3: Develop plans to address environmental performance assessment recommendations for existing Crown-owned buildings Attention required
7.1.1.4: Manage the collection, diversion and disposal of workplace waste in Crown-owned buildings in an environmentally responsible manner On track
(2015-16 data reproduced)
7.1.1.5: Manage construction, renovation and demolition waste in Crown-owned buildings in an environmentally responsible manner On track
7.1.1.6: Develop an approach to improve performance of Crown-owned buildings via automation and commissioning Opportunity for improvement
7.1.1.7: Develop an approach to training for building operators of Crown-owned buildings Opportunity for improvement
7.1.1.8: Integrate the use of sustainable real property performance management indicators into the investment decision-making process for Crown-owned assets in the building portfolio (e.g. density, energy intensity, facility condition) Opportunity for improvement
7.1.1.9: Benchmark and report annually on the energy usage intensity of Crown-owned office buildings using an industry-recognized tool Achieved
Implementation strategy 7.1.2
FSDS target FSDS performance indicator FSDS performance results
Real property managers and functional heads for new construction, leases or existing building operations will have clauses related to environmental considerations incorporated into their performance management agreement Numbered and percentage of real property managers and functional heads whose  performance management agreements contribute to the Real Property Sustainability Approach in the given fiscal year Attention required
Implementation actions 7.1.2
FSDS performance indicator FSDS performance results
7.1.2.1: Integrate the objectives of the Real Property Sustainable Approach in the performance management agreements of real property managers and functional heads Attention required
Implementation strategy: performance summary for 7.1

No change to implementation strategy in FY 2016-17.

Target 7.2: Green Procurement

Under Theme IV, Canada Border Services Agency contributed to Goal 7, target 7.2 Green Procurement of the 2013–16 FSDS through 1 implementation strategy for. The strategy is divided in 5 indicators and 5 implementation actions. As of April 1, 2014, the Government of Canada will continue to take action to embed environmental considerations into public procurement, in accordance with the federal Policy on Green Procurement.

Implementation strategy 7.2.1
FSDS target FSDS performance indicator FSDS performance results
As of April 1, 2014, the CBSA will implement a Green Procurement Approach that furthers the implementation of the Federal Policy on Green Procurement. Departmental approach to further the implementation of the Policy on Green Procurement in place
  • Yes [April 1, 2014]
Number and percentage of specialists in procurement and/or material management who have completed the Canada School of Public Service Procurement course or equivalent, in the given fiscal year.
  • 100%
  • HQ: 34/34
  • Regions: 15/15
Number and percentage of managers and functional heads of procurement and materiel whose performance evaluation includes support and contribution toward green procurement, in fiscal year 2016-2017
  • 0
  • 0%
  • With personnel rotation at directors level, environmental managers' evaluation criteria were omitted. Situation will be back to normal for FY 2017-18.
CBSA green procurement SMART indicators (from action 7.2.1.4)
FSDS target FSDS performance indicator FSDS performance results
95% of paper purchased will contain a minimum of 30% recycled content that meets or exceeds the criteria established in the EcoLogo UL 2771 standard for paper or equivalent Percentage volume of paper purchased containing a minimum of 30% recycled content that meets or exceeds the criteria established in the EcoLogo standard in the given fiscal year
  • 90.91%
  • According to the standing offer data.
  • Note that an unknown quantity of paper could be bought from the « office supply » standing offer without regard for the environmental criteria.
20% of photocopier purchases will be multi-functional devices to reduce the environmental impact associated with the life-cycle of equipment Number and percentage of photocopiers that are replaced by multi-functional devices in the given fiscal year
  • Achieved
  • 24/24, of which 20 to 22 replacing MFDs.
  • Of the 131 imagery devices used, at least 114 are MFDs and 10 more could be but model numbers could not be discriminated for this report
CBSA Target: 75% of workstation reconfiguration projects in PWSGC occupancy within Headquarters using remanufactured or existing re-used furniture componentry Percentage of workstation reconfiguration projects in PWSGC occupancy within Headquarters using remanufactured or existing re-used furniture componentry
  • Achieved
  • As of 2015-16, it was the case in 90% of projects.
Implementation actions 7.2.1
FSDS performance indicator FSDS performance results
7.2.1.1: Develop and implement e-bid system to integrate environmental considerations into procurement management processes and controls Achieved
7.2.1.2: Train procurement and materiel management functional specialists on green procurement Achieved
7.2.1.3: Integrate Green Procurement Approach objectives into performance management agreements of managers and functional heads of procurement and materiel management Attention required
7.2.1.4: Set a minimum of three specific, measurable, achievable, relevant and time-bound (SMART) targets to reduce the environmental impact of purchases. Achieved: see above « smart indicators »
7.2.1.5: Leverage common use procurement instruments where available and feasible Attention required
Implementation strategy: performance summary for 7.2

No change to implementation strategy in FY 2016-17.

Target 7.3 Sustainable workplace operations

Under Theme IV, Canada Border Services Agency contributed to Goal 7, target 7.3 Sustainable workplace operations of the 2013–16 FSDS through 1 implementation strategy for. The strategy is divided in 1 indicator and 10 implementation actions.

Implementation strategy 7.3
FSDS target FSDS performance indicator FSDS performance results
As of April 1, 2015, the Government of Canada will update and adopt policies and practices to improve the sustainability of its workplace operations An approach to maintain or improve the sustainability of the CBSA's workplace is in place by March 31, 2015 Yes [March 31, 2015] in 2015-16
Implementation strategy 7.3.1
FSDS target FSDS performance indicator FSDS performance results
By March 31, 2015, the CBSA will develop an approach to maintain or improve the sustainability of its workplace Existence of the CBSA approach to maintain or improve the sustainability of workplace policies and practices Achieved
Implementation actions 7.3.1
FSDS performance indicator FSDS performance results
7.3.1.1. Engage employees in greening government operations practices
  • Achieved
  • Staff contacted through « Atlas asks » and email for Earth Day and Environment Month.
7.3.1.2. Integrate environmental considerations into corporate policies, processes and practices in accordance with CBSA refresh cycles
  • Attention required
  • 1 paper directive and 2 guides ready for publication.
7.3.1.3. Maintain or improve existing approaches to sustainable workplace practices (i.e., printer ratios, paper usage, and green meetings)
  • Achieved
  • Green office handbook ready for approval and publication
  • Meeting organizer's green guide in preparation
7.3.1.4. Minimize the ratio of information technology (IT) assets per employee
  • Achieved
  • 1.10 computer/employee (desktops and laptops)
  • 9.3 employees per imagery device
7.3.1.5. Select and operate IT and office equipment in a manner that reduces energy consumption and material usage Achieved
7.3.1.6. Dispose of e-waste in an environmentally sound and secure manner Achieved
7.3.1.7. Reuse or recycle workplace materiel and assets in an environmentally sound and secure manner Achieved
7.3.1.8. Minimize all non-hazardous solid waste generated, and leverage service offerings to maximize the diversion of waste Attention required
7.3.1.9. Increase the population density in office buildings, and increase space utilization in special purpose buildings Achieved
7.3.1.10. Maintain or improve sustainable fleet management Attention required
Implementation strategy: performance summary for 7.3

No change to implementation strategy in FY 2016-17. Nonetheless, the implementation action and greening tools development were limited because of an expertise loss during environmental operations team rebuilding

Target 7.4 Greening services to clients

Under Theme IV, Canada Border Services Agency contributed to Goal 7, target 7.4 Greening services to clients of the 2013–16 FSDS through 1 implementation strategy and 1 indicator.

Target 7.4: By March 31, 2015, the CBSA will establish a Specific, Measurable, Achievable, Relevant and Time-bound (SMART) target to reduce the environmental impact of its services to clients.

Implementation strategy 7.4
FSDS target FSDS performance indicator FSDS performance results
The CBSA will implement electronic procurement and payment tools including Procure-to-Pay and My Travel to reduce the paper burden of their client services Number and percentage of transactions that are processed through the Procure-to-Pay tool
  • 48,056
  • 86%
  • This drop compared to FY 2015-16 (33,192 for 93%) is caused by the high number of salary advances, which are only treated manually. Ratio will be back to normal when Phoenix problems will be resolved.
Number and percentage of transactions that are processed through My Travel tool
  • 72,120
  • 99%
Implementation strategy: performance summary for 7.4

No change to implementation strategy in FY 2016-17.

Goal 8: Water management: Improve water management at federal operations

Target 8.1: Water management

Under Theme IV, Canada Border Services Agency contributed to Goal 7, target 8.1 Water management of the 2013–16 FSDS through 4 implementation strategies The strategies are divided in 5 indicator and 7 implementation actions.

Target 8.1: As of April 1, 2014, the Government of Canada will take further action to improve water management within its real property portfolio

Implementation strategy 8.1.1
FSDS target FSDS performance indicator FSDS performance results
Approach to improving water management included in the CBSA Real Property Sustainability Framework by March 31, 2015 Existence of an approach to improving water management in the CBSA Real Property Sustainability Framework Yes [March 31, 2015]
Amount and percentage of floor space in buildings over 1000 m² that includes water metering, in fiscal year 2015–16 (where feasible)
  • 40,995 m²
  • 67% in existing CBSA buildings
  • 0 m² of new build-to lease constructions
  • 0m² major renovations
  • 0 m² for leases
Implementation actions 8.1.1
FSDS performance indicator FSDS performance results
8.1.1.1. Conserve potable water Opportunity for improvement
8.1.1.2. Manage storm water run-off Opportunity for improvement
8.1.1.3. Improve the metering of water utility usage for existing Crown-owned buildings Opportunity for improvement
8.1.1.4. Meter the water usage in new projects On track
Implementation strategy 8.1.2
FSDS target FSDS performance indicator FSDS performance results
Conduct potable water audits in new CBSA-Owned-owned construction, major renovation projects and existing CBSA-owned buildings Total number of new CBSA-Owned-owned construction, major renovation projects and existing CBSA-owned buildings that conducted water audits in the given FY Attention required
Implementation actions 8.1.2
FSDS performance indicator FSDS performance results
Conduct water audits through the BOMA-BESt assessment tool Attention required
Implementation strategy 8.1.3
FSDS target FSDS performance indicator FSDS performance results
Analyze the water consumption data collected to determine steps to improve water management in new CBSA-Owned-owned construction, major renovation projects and existing CBSA-owned buildings Number and percentage of new CBSA-Owned-owned construction, major renovation projects and existing CBSA-owned buildings that analysed  the water consumption data in given FY Opportunity for improvement
Implementation actions 8.1.3
FSDS performance indicator FSDS performance results
Integrate the water-audit recommendations into the BOMA-BESt Implementation plans Opportunity for improvement
Implementation strategy 8.1.4
FSDS target FSDS performance indicator FSDS performance results
Reclaimed non-potable water for landscape irrigation in new CBSA-Owned-owned construction, major renovation projects and existing CBSA-owned buildings Number and percentage of new CBSA-Owned-owned construction, major renovation projects and existing CBSA-owned buildings that reclaimed non-potable water for landscape irrigation for given FY Opportunity for improvement
Implementation actions 8.1.4
FSDS performance indicator FSDS performance results
Develop water-efficient landscaping approach Opportunity for improvement
Implementation strategy: performance summary for 8.1

No change to implementation strategy in FY 2016-17.

4. Report on Strategic Environmental Assessment

During the 2016–17 reporting cycle, the Canada Border Services Agency considered the environmental effects of initiatives subject to the Cabinet Directive on the Environmental Assessment of Policy, Plan and Program Proposals, as part of its decision-making processes. As the Canada Border Services Agency did not develop any initiatives that required a Strategic Environmental Assessment, no related public statements were produced.

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