ARCHIVED - Status Report on Transformational and Major Crown Projects

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This table applies to all Major Crown Projects and Transformational Projects in accordance with Treasury Board policies. Please see the Policy on the Management of Projects.

Project Name: eManifest

Description:

eManifest represents Phase III of the Advance Commercial Information program, which is aimed at improving the Canada Border Services Agency's (CBSA) ability to detect shipments that pose a high or unknown risk to the safety and security of Canadians. When fully implemented, eManifest will require carriers, freight forwarders and importers in all modes of transportation (air, marine, highway and rail) to electronically transmit cargo, conveyance, house bill / supplementary cargo and importer data to the CBSA prior to leading in the marine mode and prior to arrival in the air, rail and highway modes. This will enable the CBSA to more effectively analyze risk, assist with ensuring that efficient border procedures are in place, and help secure the international trade supply chain.

Project Phase:

eManifest is being deployed over time, whereby deliverables are being implemented at various stages throughout the project, according to client type. During the life cycle of the project, the following activities related to the electronic receipt and automated risk assessment of pre-arrival data will be undertaken including:

  • cargo and conveyance data information;
  • housebill / supplementary cargo data;
  • importer advance trade data.

The project will also see the development of the following:

  • alternative methods of communication (an Internet-based Portal);
  • cargo messaging/notification system;
  • linkages between cargo, importer admissibility information (including arrival status);
  • a multimodal manifest suitable for all modes of transportation;
  • improved information for border services officers at all commercial operations, including Front Counter and Secondary;
  • integrated examination results;
  • a mechanism for risk assessors to make pre-arrival admissibility/release  recommendations;
  • trend analysis and pattern detection (supported by business intelligence and a data warehouse);
  • compliance management and data quality review;
  • information reporting to senior management; and
  • capacity and infrastructure which are sufficient to meet established pre-arrival reporting time frames and volumes.

In addition, some activities included in the list above will be implemented or retrofitted for the air and marine modes to enhance Phases I and II of the Advance Commercial Information program. These are:

  • electronic receipt and automated risk assessment of pre-arrival data, including secondary cargo and importer release / advance trade data;
  • development of trend analysis and pattern detection;
  • linkages between cargo, advance trade data and release information (including arrival status);
  • multimodal manifest suitable for all modes of transportation and;
  • improved notification to Trade Chain Partners on the status of their shipments/documents.
Sponsoring and Participating Departments and Agencies
Sponsoring Department Canada Border Services Agency
Contracting Authority Canada Revenue Agency
Public Works and Government Services Canada
Shared Services Canada
Participating Department(s) N/A
Prime and Major Subcontractor(s)
Prime Contractor N/A
Major Subcontractor(s) N/A
Major Milestones Date
Rail carriers to transmit cargo and conveyance data 2012
Freight forwarders in all modes of transportation to transmit house bill / supplementary cargo data 2013
Importers begin transmission of importer data 2014
New border Passage system deployed at ports of entry (POE) to facilitate commercial cargo processing 2014
New Decision Support tools deployed to National Targeting Centre to support commercial cargo screening 2014
Full implementation of eManifest in all modes of transportation 2014

Project Outcomes:

eManifest has the following immediate outcomes:

  • enhanced knowledge and capacity to risk assess pre-arrival data and monitor trade community compliance;
  • enhanced co-operation with United States Customs and Border Protection (U.S. CBP) through harmonized commercial processes;
  • enhanced innovative systems and technology to effectively and efficiently assess data;
  • increased success of detection activities to intercept high-risk goods;
  • increased compliance by the trade community with CBSA legislation;
  • enhanced flow of low-risk goods;
  • improved communication with Trade Chain Partners through new/enhanced notifications and;
  • improved stakeholder satisfaction.

eManifest has the following strategic outcomes:

  • International trade is facilitated across Canada’s border and Canada’s population is protected from border-related risks.

Progress Report and Explanations of Variances:

The following eManifest project achievements were realized between 2007 and 2013:

  • Implemented the foundations for an automated border process with U.S. CBP to support the secure movement of commercial goods through Canada and/or the U.S. by land;
  • Implemented a notification system (carriers are notified when primary cargo reports are matched with supplementary cargo reports, carriers are notified of compliance with the reporting requirements as per section 12(1) of the Customs Act at time of report to the CBSA);
  • Improved TITAN / Accelerated Commercial Release Operations Support System linkages;
  • Bill S-2, an Act to amend the Customs Act, received Royal Assent on June 11, 2009 (the Act contains modifications to the advance commercial reporting requirements that provide the CBSA with the authority to mandate that carriers, importers and freight forwarders, in all modes of transportation, provide the CBSA with electronic shipment information prior to arrival in Canada);
  • Implemented Electronic Data Interchange (EDI) for highway carriers; 
  • The first phase of the eManifest Portal was implemented in August 2011 providing highway carriers the ability to electronically transmit pre-arrival highway cargo and conveyance data through the Internet. The eManifest Portal was developed primarily for small to medium-sized enterprises to facilitate their compliance and ease the transition from paper reporting to pre-arrival electronic data transmission. The eManifest Portal is the first external facing application for the CBSA;
  • Passage enhancements to the existing system to provide border services officers with the ability to retrieve, view, update data online and through reports, log arrival of the conveyances in highway, make decisions and retrieve trip information by alternative keys;
  • Phase I of IT infrastructure upgrades to support an expected increase in eManifest volumes and process requirements for highway carriers;
  • Made enhancements to electronic transmission and processing of advance cargo and conveyance data for rail carriers including the ability to submit multimodal manifest;
  • Completed successful consultation and communication activities with external stakeholders within the trade community through the eManifest Stakeholder Partnership Network and the Border Commercial Consultative Committee; and
  • Trained nearly 1,500 staff across Canada (border services officers, superintendents and clerks in the highway mode, and client services officers) through WebEx, a Web-based interactive learning environment, and conference calls. Other employees will be trained with an eLearning product;
  • Deployed electronic systems that allow freight forwarders in all modes of transportation to transmit advance house bill data to the CBSA.

The spending profile was adjusted to reflect figures in the effective project approval submission dated November 2007. The total amount spent during 2008–09 was primarily related to the design and development of components leading to the implementation of electronic reporting in the highway mode. Such components include electronic reporting interchange, Internet portal, and improved systems integration for border services officers at the primary inspection line. Additional spending was to carry out the further development and implementation of capacity and infrastructure enhancements to support future electronic reporting time frames and volumes.

The 2008–09 carry-forward amounts are attributed to a further refinement of the project schedule and associated implementation dates. Rollout of systems' functionality has been aligned to meet the requirements of specific client groups, which necessitated the realignment of project spending. Furthermore, in response to the economic environment, the Government of Canada requested a temporary rollback of $85 million (to be repaid over two years commencing in 2011–12) to support other government pressures. This rollback necessitated a complete review of project spending profiles and the project deployment strategy. As such, project components were realigned to account for yearly pressures related to this budget reduction, which included moving procurement activities for infrastructure and hardware to future years. A significant number of yearly carry-forwards are associated with procuring a data warehouse and associated tools. As a result of this realignment of project funds, the last project release is now scheduled for 2014–15.

Since 2011–12, the eManifest major project only receives maintenance funds as detailed in the Preliminary Project Approval. As previously planned, the funds used for development in fiscal year 2013–14 are derived from carry-forward amounts from previous years.

Industrial Benefits:

eManifest will provide the following industrial benefits:

  • Enhanced prosperity: eManifest will contribute to a strong economy by facilitating the flow of low-risk trade in a high-volume, time-sensitive, transborder environment.
  • Enhanced security: Canadian society will be better protected from health, safety, security and terrorist threats as eManifest will “push the border out” as a means to obtain the right data at the right time. eManifest will use sophisticated tools and technology and rigorous risk assessment systems to interdict threats prior to their arrival at the border.
  • Streamlined border processing: Obtaining and risk assessing commercial information from trade chain participants before the arrival of goods in Canada will minimize the processing required at the border, streamline the clearance process and reduce border congestion.
  • Consistency of application: As eManifest will expand the existing requirements for marine and air carriers to those in the highway and rail environments, there will be a consistent application of risk assessment across all modes of transportation relative to CBSA requirements.
  • Reduced costs of compliance: Members of the trade community will be able to leverage the investment they are making to comply with both international and U.S. requirements. To the greatest extent possible, eManifest will develop system requirements using recognized international and North American standards.
  • Enhanced systems performance: Given the high volumes and compressed time frames associated with transborder trade, the CBSA will enhance its information technology infrastructure and that will improve system performance and reliability.
  • Improved communication on status of shipments/documents through new and enhanced notification to trade chain partners.

Project Name: CBSA Assessment and Revenue Management (CARM) Project

Description:

The CARM Project has been initiated to modernize the CBSA’s revenue management and trade programs and consists of four components:

  • The Accounts Receivable Ledger (ARL);
  • Client Identification;
  • Assessment, Reassessment and eServices; and
  • Trade Modernization. 

The CARM Project will streamline and modernize the CBSA’s revenue management and trade programs by:

  • creating a new client account module that will allow the Agency to integrate commercial client registration and account information and eliminate inefficiencies caused by maintaining numerous non-integrated systems;
  • modernizing assessment and reassessment processes and systems to improve the accuracy of revenue calculations;
  • modernizing trade programs and compliance verification activities to optimize revenue collection; and
  • replacing several antiquated legacy systems that support revenue management and commercial customs processes.

The CARM Project is included in the Treasury Board Secretariat’s oversight portfolio of major IT-enabled projects.

CARM is dependent on, or has linkages to, the CBSA’s eManifest Project and the Beyond the Border Action Plan on Perimeter Security and Economic Competitiveness. Elements common to eManifest and CARM, i.e. identification and authentication, information warehouse, and data acquisition and notification, will be used to maximize economies of scale and minimize duplication of effort. CARM will leverage the enterprise eService Portal, being developed under the Beyond the Border Action Plan, and will harmonize and streamline the CBSA’s revenue accounting and reporting processes.

Project Phase:

The CARM project is currently in the Project Definition Phase.

Sponsoring and Participating Departments and Agencies
Sponsoring Department Canada Border Services Agency
Contracting Authority Public Works and Government Services Canada (PWGSC)
Participating Department(s) Canada Revenue Agency, Shared Services Canada
Prime and Major Subcontractor(s)
Prime Contractor N/A
Major Subcontractor(s) N/A
Major Milestones Date
Component 2: Client Identification, Registration and Enrolment – Definition Phase completed July 2014
Component 2 – Unique client identifier introduced for commercial clients April 2015
Component 2 – The initial replacement of the systems used for commercial client registration April 2015
Component 3: Assessment, eServices and Reporting – Assessment/Reassessment & eServices implemented March 2017
Component 4: Trade Modernization – Trade Modernization implemented March 2020
Note: Dates for Components 3 and 4 are notional at this time. Substantive dates are yet to be determined.

Project Outcomes:

  • Transparent, accountable and responsive reporting of trade and revenue information by implementing changes to the Agency’s accounting practices and systems to produce fully auditable financial statements, increase accountability and improve asset stewardship controls.  Beneficiaries include Canadians, the Government of Canada, Canadian provinces, and the trade community.
  • Timely, accurate and complete assessment and collection of importer duties and taxes by streamlining and automating commercial processes and replacing aging systems. Accurate assessment and reporting of revenues and trade data will support Government of Canada policy development.  Beneficiaries include Canadians, the Government of Canada and Canadian provinces.
  • Fair, accessible and responsive service delivery for commercial importers through the establishment of a Business Simplification Initiative to improve the clarity and efficiency of commercial processes and programs. Modernizing trade programs and Information Management /Information Technology (IM/IT) systems will improve service delivery to importers, exporters and carriers and enable new service delivery options. Beneficiaries include Canadians, the Government of Canada and the trade community.
  • Risk mitigation by addressing aging IM/IT systems through the replacement of antiquated, obsolete and non-integrated systems. New systems will be compliant with various GC financial policies, regulations and strategies, Generally Accepted Accounting Principles and financial management best practices. Beneficiaries include Canadians, the Government of Canada and the trade community.

Progress Report and Explanations of Variances:

  • Project approval and expenditure authority of $41.4M (excluding HST) were granted to the CARM Project on December 8, 2011 for project definition work.
  • On June 14, 2013 an interim progress report was submitted to Treasury Board Secretariat to seek the release of the $16.2M frozen allotment amount required to complete the Project Definition Phase. The funds were officially released to the CBSA on October 17, 2013.
  • The project definition phase is delayed due to the merger of the CARM and ARL project organizations and a realignment of priorities and resources to focus on delivery of ARL. In addition, the Agency is reviewing alternate sourcing options for this project in line with current Government of Canada directions, and has experienced contracting and staffing delays.
  • A re-plan is being completed that will re-sequence CARM and ARL deliverables within an integrated project plan.
  • As a result of the delay CARM’s funding profile required a re-profile of reference level funding for 2013–2014 and fiscal framework funding for the remainder of the project. The project is within its original budget projections.
  • CARM will submit a Treasury Board Submission in June 2014 requesting amended CARM and ARL Project Authority and expenditure authority for the next phases of the project.  Going forward, expenditure authority submissions will be prepared based on an 18 to 24-month cycle.
  • The project is to be completed by March 31, 2020.

Industrial Benefits:

The CARM Project will benefit commercial clients and Canadian businesses by:

  • introducing an electronic option for the payment of duties and taxes;
  • introducing the ability to register, conduct assessment activities, obtain information, view financial transactions and manage accounts online with the CBSA through a portal;
  • providing the ability to retrieve statements of account via a secure portal;
  • implementing client-based accounting processes that will improve the range and responsiveness of services that the CBSA provides to commercial clients;
  • ensuring business continuity and the availability of IM/IT systems by replacing outdated systems with modern applications and platforms;
  • improving the accuracy and timeliness of trade data that will:
    • support the management of CBSA programs that ensure a level playing field for all importers, exporters and domestic businesses;
    • support the Government of Canada in developing effective and responsive fiscal and monetary policies; and
    • support Canadian businesses in their forecasting and decision making;
  • enabling the CBSA to manage the assessment and collection of revenue consistently, fairly and transparently; and
  • modernizing trade, improving program delivery to importers, exporters and carriers, and enabling new service options.

Project Name: Temporary Resident Biometrics Project (TRBP)

Description:

The Temporary Resident Biometrics Project ( TRBP) is a Citizenship and Immigration Canada (CIC)-led major crown project, in partnership with the Canada Border Services Agency (CBSA) and the Royal Canadian Mounted Police (RCMP).  The business objective of the TRBP is to streamline identity management within the Government of Canada temporary resident program.  Against the backdrop of the rise of identity fraud globally and the use of ever more sophisticated means to evade detection, a key challenge in Canada’s immigration program is identifying applicants and managing their identity with confidence.  The TRBP is not aimed at a re-engineering of processes and systems, but rather an enhancement to existing processes for visa and study and work permit applications and visitor entry, and leveraging of investment in existing CIC, CBSA and RCMP systems to the maximum extent possible.

Budget 2008 provided the CBSA with funding of $15.5M over a six-year period.  With this funding, the CBSA designed and developed a photo verification solution for primary and secondary inspection at all ports of entry (POE), as well as a discretionary biometric verification solution in secondary at select POEs.  The CBSA implemented the TRBP solution in June 2013 and is currently in the close-out phase of the project. 

Project Phase:

The TRBP is currently in its close-out phase and is scheduled to be completed in June 2014.  During this phase, the CBSA in partnership with CIC and the RCMP will be conducting a post-implementation review, carrying out a follow-up system release to correct any problems and to make minor system upgrades to functionality, and also completing all project close-out activities.

Sponsoring and Participating Departments and Agencies
Sponsoring Department Citizenship and Immigration Canada
Contracting Authority PWGSC
Participating Department(s) CBSA and RCMP
Prime and Major Subcontractor(s)
Prime Contractor N/A
Major Subcontractor(s) N/A
Major Milestones Date
Interdepartmental Project Privacy Impact Assessment completed    January 2014
Conduct project close-out and transition June 2014
Implement system upgrades and releases June 1, 2014   
Conduct major crown review/report June 1, 2014   
Conduct post implementation review July 10, 2014   

Project Outcomes:

  • 1) Outcome- Migration that significantly benefits Canada’s economic, social and cultural development, while protecting the health, safety and security of Canadian-related program activities – A. Immigration Program; B. Temporary Resident Program.
  • 2) Outcome- International recognition and acceptance of the principles of managed migration consistent with Canada’s broader foreign policy agenda and protection of refugees in Canada.  Related Program Activities – A. Canada’s role in international migration and protection; B. Refugee Program.
  • 3) Outcome- Successful integration of newcomers into society and promotion of Canadian citizenship.  Related Program Activities – A. Integration Program; B. Citizenship Program.
  • 4) Outcome- Canada’s population is safe and secure from border-related risks.  Related Program Activities – POE Operations (Conventional Border).
  • 5) Outcome- Legitimate travellers and goods move freely and lawfully across our borders.  Related Program Activities – POE Operations (Conventional Border).

Progress Report and Explanations of Variances:

With the $15.5M that the CBSA received in Budget 2008, the project was re-scoped to complete only photo verification at primary and secondary inspection at all Canadian POEs with Integrated Primary Inspection Line system capabilities, and discretionary biometric verification in secondary inspection at selected POEs.

  • The CBSA successfully implemented the reduced scope solution in June 2013. 
  • The CBSA completed input into the Gate 3 Treasury Board Submission in 2013 and received approval to release funds for project completion.
  • The CBSA completed a threat and risk assessment and statement of sensitivity for the technical changes prior to implementation of the solution.
  • The CBSA completed the deployment of hardware (109 biometric capture devices) to select POEs.
  • The CBSA completed training of impacted border services officers in all regions.
  • The CBSA completed the development and implementation of a system solution that included successful connectivity to project partners.
  • The CBSA and RCMP completed an information sharing Memorandum of Understanding. 
  • The CBSA provided extensive input into the third and final iteration of the interdepartmental TRBP Privacy Impact Assessment.
  • The TRBP has met defined performance objectives.  TRBP figures are in line with the original project costing and verification model.  All biometrically enrolled TRBP clients are screened at primary.  The current verification rate in secondary is in line with the original project costing and verification model, which assumed a 3% referral rate to secondary at ports of entry.  The current verification rate is 2.3%.
  • As of December 31, 2013, the CBSA is projecting a surplus of $450,000 for its portion of the TRBP project funding as a result of implementation costs being lower than expected.
  • The TRBP project close-out will be completed by June 1, 2014.  The project close-out timeline was changed due to CIC challenges in deploying at overseas locations.

Industrial Benefits:

With the greater assurance of an individual’s identity due to the addition of biometrics, Canadian society will be the prime beneficiary of this initiative.  Strengthened identity management will provide for increased security and reduced abuse of the immigration program.  These are key elements to ensuring the safety, security, and health of Canadian society and maximizing the economic benefits of immigration. 

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