CBSA Processing Times

Processing times vary depending on how you submit your request and the number of requests the CBSA has received. We are providing recent processing times to help you estimate how long it will take us to respond to your request.

We offer recent processing times for:

Enforcement Appeal

Processing times


210

The current estimated processing time of an enforcement appeal in calendar days.

Last updated: 2017-08-31

Service Description: Providing travellers and the commercial community with ministerial review decisions of enforcement actions.

More information about the enforcement appeal process.

Processing times help you estimate how long it will take the CBSA to respond to your request. The processing time for the enforcement appeal service is updated monthly, based on the previous month's data. Processing times depend on a number of factors, including the number of enforcement appeals submitted and your response to requests for more information.

Feedback Mechanism

Processing times


 28

The current estimated processing time of a complaint in calendar days.

Last updated: 2017-08-31

Service Description: Providing complainants with a response to their concerns.

More information about compliments, comments and complaints mechanism.

Processing times help you estimate how long it will take the CBSA to respond to your request. The processing time for the feedback mechanism service is updated monthly, based on the previous month's data. Processing times depend on a number of factors, including the number of complaints submitted and your response to requests for more information.

Free and Secure Trade (FAST) Application

Processing times


 30

The current estimated processing time to assess your eligibility for the FAST program in business days.

This processing time does not include the scheduling of the interview as this is done at the convenience of the applicant and the availability of appointments at the Enrolment Centres, which vary.

Last updated: 2017-07-04

Service Description: Providing applicants with an initial response to their request to participate in the FAST program.

More information about the FAST application process.

Processing times help you estimate how long it will take to assess your eligibility for the FAST program, prior to scheduling the interview. The processing time for the FAST application is updated monthly, based on the previous month's data. Processing times depend on a number of factors, including the number of applications submitted and your response to requests for additional information.

NEXUS Application

Processing times


 60

The current estimated processing time to assess your eligibility for the NEXUS program in business days.

This processing time does not include the scheduling of the interview as this is done at the convenience of the applicant and the availability of appointments at the Enrolment Centres, which vary.

Last updated: 2017-07-12

Service Description: Providing applicants with an initial response to their request to participate in the NEXUS program.

More information about the NEXUS application process.

Processing times help you estimate how long it will take to assess your eligibility for the NEXUS program, prior to scheduling the interview. The processing time for the NEXUS application is updated monthly, based on the previous month's data. Processing times depend on a number of factors, including the number of applications submitted and your response to requests for additional information.

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